We are here to help

How can we help you?

Search our knowledge base or contact support.

User Guides

Step-by-step tutorials on how to use Ibimina effectively.

Community Support

Connect with other members and share experiences.

Legal & Privacy

Terms of Service, Privacy Policy, and Compliance.

Frequently Asked Questions

general

How do I join a community?

You can join a community by asking an admin for an invite code or link.

trust

How is my trust score calculated?

Your trust score is based on your timely repayments and savings consistency.

general

How do I start a new savings group?

Click on 'Create Community' in your dashboard, follow the setup wizard to define your rules, and invite members.

payments

What happens if I miss a contribution?

Missed contributions may incur a fine based on your community rules. Check your community constitution for specific details.

Still need help?

Our support team is available 24/7 to assist you with any questions or issues.